![]() ![]() To report a scam you need to contact the Canadian Anti-Fraud Centre at 1-88. It’s important to report a scam if you have received a suspicious call or another type of communication from an individual claiming to be a CRA agent. In today’s digital age, fraudulent activity is bound to pop up. In this case, it “saves” to be honest! How to report a scam. But you may be eligible for relief from prosecution and, in some cases, from penalties that you would otherwise be required to pay. Once your VDP is approved you will still need to pay the taxes owing, plus interest in part or in full. The Voluntary Disclosure (VDP) works through an application process. Don’t worry - CRA may be able to give you a second chance to correct your taxes. Oops - you made a mistake! You didn’t mean to. ![]() Outside Canada: 61 (collect call) How to disclose a mistake. If you have questions about the status of a GST/HST objection that you’ve filed and you don’t have your Appeals Officer’s contact information, you can call the following: The appeals process to have a CRA officer resolve your GST/HST objection can take anywhere from 124 days to over 500 days (as of January 2021) - it depends on the level of complexity of your GST/HST objection. Register for a business number and any program account such as the GST/HST. Report a nil remittance for non-resident withholding tax. T4, T5, T3 Filing information returns electronically. Get help with the Corporation Internet Filing service.ĭiscuss payment arrangements to repay a GST/HST debt (paying over several months).ĭiscuss payment arrangements to repay a payroll tax debt (paying over several months).ĭiscuss payment arrangements to repay a corporate income tax debt (paying over several months). Get help with filing your T2 corporation income tax return electronically. Have a payment made in the wrong business account transferred to another account.īusiness tax for corporations, sole proprietorships, partnerships, non-resident corporations, and corporation accounts. Yukon, Northwest Territories and Nunavut: Help with My Business Account and Represent a Client. Let’s review the telephone numbers for you to reach a perky CRA agent. Request the agent ID number and record details of your conversation either on a note-taking device or on paper.Īlthough there are some spooky tax shenanigans that can happen, your chances of getting the culprit fixed depend on your attention to the telephone number you call. At the beginning of the call, inform the agent of a call back number they can reach you at if for some reason you become disconnected. ![]() Use a speakerphone to ensure you can have your hands free to review files for questions asked by the CRA agent or log in to your client’s portals to confirm information. □ Fact: CRA agents abide by a Taxpayer Bill of Rights that must be followed during every taxpayer interaction. Be kind and courteous to our fellow public service employees. Paper and pen to take notes or a note-taking device.ĬRA agents are quite nice and respectful. Inquiry details, such as the latest notice of assessment, return or other tax documents. Your client’s business information, including: You will also want to have all the following on hand: Plan your call time during normal business hours and non-public holidays.Ĭheck the anticipated wait times to speak to a CRA agent.Įnsure that you have the authorization to speak to the CRA on behalf of your client. Dos and Don’ts when calling the CRA.Īs they say, “A little preparation goes a long way.” In the spirit of making things a little less taxing, I’m sharing my tips and top phone numbers to spend less time on hold and put more time back in your business. Emails are a frequent way to communicate on a timely basis, but the CRA does not send or receive emails relating to business inquiries. In our fast-paced world, sometimes picking up the phone is the best way to ensure proper communication and get a problem resolved for our clients.Īlthough you may not have time for a friendly chat, our friends at the Canada Revenue Agency (CRA) do. ![]()
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